1. Shipping Timeframes:

  • For digital products, including ebooks, delivery is instantaneous. Once your purchase is completed, you will receive a download link to access your digital content.
  • For hard copy products, please allow 7 to 10 days for processing and delivery. Shipping times may vary depending on your location.

2. Shipping Costs:

  • Digital products are exempt from shipping costs as they are delivered electronically.
  • Shipping costs for hard copy products are calculated based on the delivery address and the weight of the product. These costs will be displayed at the checkout before finalizing your purchase.

3. Tracking Information:

  • For hard copy products, tracking information will be provided once the order has been processed and shipped. You can track the status of your shipment using the provided tracking number.

4. International Shipping:

  • We offer international shipping for both digital and hard copy products.
  • International shipping times and costs may vary. Customers are responsible for any customs duties or taxes incurred upon delivery.

5. Delays and Exceptions:

  • While we strive to meet our delivery commitments, unforeseen circumstances such as natural disasters or carrier delays may impact delivery times.
  • In the event of any significant delays, our customer support team at [email protected] will keep you informed and work to resolve the issue promptly.

6. Damaged or Lost Shipments:

  • If you receive a hard copy product that is damaged during shipping, please record a video while receiving the package and before opening it. Contact our customer support within 1 day or 24 hours from receiving the product. For more information please read our refunds and cancellation page. We will assess the situation and provide appropriate assistance.

7. Changes to the Policy:

  • We reserve the right to modify or update this policy at any time without prior notice. Customers are encouraged to review the policy periodically for any changes.

8. Contact Information:

  • For further assistance or inquiries related to shipping and delivery, please contact us at [email protected]
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