Refunds and Cancellation

1. Refund Policy for Digital and Hard Copy Products:

For Hard Copy Products:

For our hard copy products, we understand that circumstances may arise. If you encounter any issues with your hard copy purchase, please contact our customer support at [email protected] within 1 day of receiving the product or 24 hours from the time of receiving product.
Refunds for hard copy products may be considered under specific conditions, such as damaged or defective items. Our team will assess each case individually.

For Digital Products:

Unfortunately, we are unable to offer refunds or cancellations for digital products, as they are instantly accessible upon purchase.

2. Procedure for Refunding Hard Copy Products:

Record a video while receiving the package and before opening the package. Without the video recording at the time of delivery, we may be unable to process a refund for hard copy products.
Contact our customer support at [email protected] within 1 day of receiving the product or 24 hours from the time of receiving product.
Refunds for hard copy products will be considered under specific conditions, such as damaged or defective items.
Our team will assess each case individually.
Without the video recording at the time of delivery, we may be unable to process a refund for hard copy products.

3. Cancellation:

For Digital Products:

Given the nature of our digital products, cancellation requests cannot be accommodated.
Please review your order carefully before completing your purchase.

For Hard Copy Products:

Cancellation requests for hard copy products can be considered if the request is made before the product is shipped.
To request a cancellation for a hard copy product, please contact our customer support at [email protected] promptly.

4. Technical Support:

If you encounter any technical difficulties, please reach out to our friendly support team at [email protected]
We are here to assist you promptly.

5. Customer Support:

6. Changes to the Policy: